This place is boutique yet reasonably priced. Michelle (or Danielle.. Sorry bad with names)here is amazing. She’s friendly and accommodating. I was very nervous about my laser but she was very personable which is why I will use this location again in future. If I’m early they take me in early and have moved around my schedule for my convenience. Laser service I got was good too. Based on outcome they increased or decreased level of laser and I am happy with the outcome. Lastly being from NY, this is what I love about Chicago..non pretentious easy going friendly people and it showed in the esthetic of the spa and the staff. Keep it up!!